Assistant Professor, Human-Computer Interface, SUNY

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Jolanda is a human factors consultant on the use and design of multicultural virtual teamwork systems. She has a B.Sc. in psychology from the University of Amsterdam, the Netherlands, and a PhD. degree in usability design and evaluation of collaborative virtual environments from the University of Nottingham, United Kingdom. She has been involved in the design and evaluation of collaborative virtual environments since the 1990s, working as a human factors research scientist on large, long-term multinational projects for and with academic and industrial partners. She specializes in creating rapid usability evaluation tools for virtual teamwork systems and other types of novel telecommunication systems and devices. She did consultancies for British Telecom & 3D Vision Dome, 3D AvatarMe booth, British Government, and the European Commission and others.

Over the past 15 years she has conducted several longitudinal studies of computer-mediated multicultural small-group collaboration, and written a code of good practice for the design and evaluation of collaborative virtual environments for a large EU-funded project (VIEW of the Future, IST-2000-26089). She has published in the MIT Journal Presence: Teleoperators and Virtual Environments, the British Human Computer Interaction Journal Interfaces, the IEEE, Journal on Computer Graphics and Applications, the British Telecom BT Journal, the Apple Computer Apple Newsletter, the Royal Dutch Telecom KPN Newsletter, the Journal of Intelligent Systems, the Dutch National Radio Service Newspaper and many conference proceedings. She was co-initiator and co-organizer of the first independent Internet provider Simplex in the Netherlands, the first international workshop on the evaluation of virtual environments, the first international conference on collaborative virtual environments and on the program committee of the 2nd one. Currently she lives in Spain where she advises north European immigrants on cultural adaptation and integration issues, via coaching, workshops and articles. She speaks Dutch and English fluently and is communicative in French, German and Spanish.

Co-author of Cultural Detective Global Teamwork

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