Senior Instructional Designer, Major Payroll Services Organization
“The other discovery came when I was working with another trainer on my team whose focus was on our new client company’s marketing strategy and how it evolved over many years in Australia. When he shared his extensive research on that strategy, it was immediately clear that the Australian core values I was covering were at the heart of our client’s branding. Based on that finding, we were able to weave our courses together into a powerful and cohesive curriculum.”
Diversity & Inclusion Director, tasked with creating Global Inclusion Team
“When a situation occurs, I don’t automatically take it as an attack on me or at a personal level. I realize people are driven by values, which keep me open to dialogue and understanding, minimizing conflict especially at work.”
Senior Diversity Consultant, global energy company with employees in over 100 countries
“From my perspective, the simplicity of the tool is what makes it so useful.”
Sharon Pitterson-Ogaldez (blog post in response to “Diversity Training Doesn’t Work")
“For a long time I have observed a two-fold paralysis that occurs in diversity training sessions in the US; paralysis from guilt of the dominant groups (race, gender, sexual orientation, religion, etc.) and paralysis from anger within the oppressed groups. This led me to seek another way of helping people learn about their differences and to see the major role culture plays in how we shape and view our world. The Cultural Detective is a very valuable tool for teaching people how to navigate these differences by assuming positive intent.”
People to People International (PTPI) Global Youth Forum Leader
“Cultural Detective enabled the students to realize the different perspectives people have because of the various cultures that have impacted who they are.”
Carolyn Rehn, Sr. Organizational Development and Learning Specialist, AFS-USA Intercultural Programs
“Cultural Detective is a wonderful resource that we use to help us bring to light and deal with the differences and adjustment issues that happen in a cross-cultural exchange.”
Dr. Michael Vande Berg, former VP Academic Affairs, CIEE (Council on Int'l Educational Exchange)
“There is no question that our decision to invest in Cultural Detective has turned out, pedagogically and financially, to be a very effective way to teach our students about local values and beliefs that they want and need, and to do so in a way that also teaches them key culture-general concepts and skills.”
Senior Instructional Designer, Major Payroll Services Organization
“First, let me tell you again how excited we all are about how well the training went; my team is thoroughly convinced Cultural Detective is an excellent choice of cross-cultural communication methodology. The training we conducted is already proving to be very effective in helping our Customer Services team to engage with our new Australian customers.”
Instructional Designer, Major Payroll Services Organization
“Clearly, Cultural Detective was a natural fit for us—a fact that was driven home when I attended the FOLE sessions and saw a great example of how the training could be delivered online (something I very much appreciated, since most all of our training will be virtual by next year!). The FOLE sessions put all the pieces of the puzzle together for me and gave me plenty of ideas for conducting the training in a fun and engaging way.”
Senior Instructional Designer, Major Payroll Services Organization
“To ensure that the lessons learned in the classroom stick and continue to grow, our coaching team (who participated in both beta sessions and live training) are now making connections back to the Cultural Detective method, concepts, and terminology as they guide learners through the initial relationship-building process with our customers. And the anecdotal evidence of the overwhelming effectiveness of this coaching is pouring in already.”
Senior Instructional Designer, Major Payroll Services Organization
“The other discovery came when I was working with another trainer on my team whose focus was on our new client company’s marketing strategy and how it evolved over many years in Australia. When he shared his extensive research on that strategy, it was immediately clear that the Australian core values I was covering were at the heart of our client’s branding. Based on that finding, we were able to weave our courses together into a powerful and cohesive curriculum.”
Diversity & Inclusion Director, tasked with creating Global Inclusion Team
“When a situation occurs, I don’t automatically take it as an attack on me or at a personal level. I realize people are driven by values, which keep me open to dialogue and understanding, minimizing conflict especially at work.”
Senior Diversity Consultant, global energy company with employees in over 100 countries
“From my perspective, the simplicity of the tool is what makes it so useful.”
Sharon Pitterson-Ogaldez (blog post in response to “Diversity Training Doesn’t Work")
“For a long time I have observed a two-fold paralysis that occurs in diversity training sessions in the US; paralysis from guilt of the dominant groups (race, gender, sexual orientation, religion, etc.) and paralysis from anger within the oppressed groups. This led me to seek another way of helping people learn about their differences and to see the major role culture plays in how we shape and view our world. The Cultural Detective is a very valuable tool for teaching people how to navigate these differences by assuming positive intent.”
People to People International (PTPI) Global Youth Forum Leader
“Cultural Detective enabled the students to realize the different perspectives people have because of the various cultures that have impacted who they are.”
Carolyn Rehn, Sr. Organizational Development and Learning Specialist, AFS-USA Intercultural Programs
“Cultural Detective is a wonderful resource that we use to help us bring to light and deal with the differences and adjustment issues that happen in a cross-cultural exchange.”
Dr. Michael Vande Berg, former VP Academic Affairs, CIEE (Council on Int'l Educational Exchange)
“There is no question that our decision to invest in Cultural Detective has turned out, pedagogically and financially, to be a very effective way to teach our students about local values and beliefs that they want and need, and to do so in a way that also teaches them key culture-general concepts and skills.”
Senior Instructional Designer, Major Payroll Services Organization
“First, let me tell you again how excited we all are about how well the training went; my team is thoroughly convinced Cultural Detective is an excellent choice of cross-cultural communication methodology. The training we conducted is already proving to be very effective in helping our Customer Services team to engage with our new Australian customers.”
Instructional Designer, Major Payroll Services Organization
“Clearly, Cultural Detective was a natural fit for us—a fact that was driven home when I attended the FOLE sessions and saw a great example of how the training could be delivered online (something I very much appreciated, since most all of our training will be virtual by next year!). The FOLE sessions put all the pieces of the puzzle together for me and gave me plenty of ideas for conducting the training in a fun and engaging way.”
Senior Instructional Designer, Major Payroll Services Organization
“To ensure that the lessons learned in the classroom stick and continue to grow, our coaching team (who participated in both beta sessions and live training) are now making connections back to the Cultural Detective method, concepts, and terminology as they guide learners through the initial relationship-building process with our customers. And the anecdotal evidence of the overwhelming effectiveness of this coaching is pouring in already.”