Senior Instructional Designer, Major Payroll Services Organization
“First, let me tell you again how excited we all are about how well the training went; my team is thoroughly convinced Cultural Detective is an excellent choice of cross-cultural communication methodology. The training we conducted is already proving to be very effective in helping our Customer Services team to engage with our new Australian customers.”
Business Director, large multinational corporation
“One of the most valuable learnings has to be the ease with which miscommunication happens. To stand back and assess a situation and the ability to consider other needs/wants will help me in the future.”
Maartje Goodeve, Nascence Coaching, BC, Canada
“The emphasis on values and ‘lenses’ or interpretations is smack-on and invaluable insight for every personal and business relationship. The website and packages are easy to navigate, information is easy to find, and the visuals are supportive and integral to the product.”
Senior Instructional Designer, Major Payroll Services Organization
“The other discovery came when I was working with another trainer on my team whose focus was on our new client company’s marketing strategy and how it evolved over many years in Australia. When he shared his extensive research on that strategy, it was immediately clear that the Australian core values I was covering were at the heart of our client’s branding. Based on that finding, we were able to weave our courses together into a powerful and cohesive curriculum.”
Senior Instructional Designer, Major Payroll Services Organization
“In my search for training that we could purchase and customize to our specific needs, I came across Cultural Detective and discovered that we could, using your materials and methodology, offer our learners much more than the basics. In fact, what I found in Cultural Detective was an approach to cross-cultural communication that would leverage and greatly enhance the communication skills that our team already puts to use every day to achieve shared understanding with our U.S. business-to-business customers.”
Senior Instructional Designer, Major Payroll Services Organization
“To ensure that the lessons learned in the classroom stick and continue to grow, our coaching team (who participated in both beta sessions and live training) are now making connections back to the Cultural Detective method, concepts, and terminology as they guide learners through the initial relationship-building process with our customers. And the anecdotal evidence of the overwhelming effectiveness of this coaching is pouring in already.”
People to People International (PTPI) Global Youth Forum Leader
“Thanks to Cultural Detective the students understand that their values are unique and that their actions reflect their values. I think they also understood that every person has a different set of values that motivate their actions.”
Maartje Goodeve, Nascence Coaching, BC, Canada
“The Cultural Detective Online is a sound investment for my work as an intercultural and relocation coach. I will also suggest to my clients to get a subscription for themselves.”
People to People International, Global Youth Forum Leader
“The students enjoyed the topic and connected with the Cultural Detective materials. I think they learned a great deal by digging in to themselves and others. When I first read the lessons I thought they were simple and did not appreciate how deeply you could delve into them. I felt like I was peeling an onion and finally got to the sweet heart of it. I learned a lot, too!”
Cultural Detective Facilitator Certification Attendee
“More than just talking about cultural diversity and cultural values and theories about how to bridge differences, Cultural Detective provides practical tools and experiential training that facilitate genuine learning. CD translates theory into applicable knowledge.”
Senior Instructional Designer, Major Payroll Services Organization
“First, let me tell you again how excited we all are about how well the training went; my team is thoroughly convinced Cultural Detective is an excellent choice of cross-cultural communication methodology. The training we conducted is already proving to be very effective in helping our Customer Services team to engage with our new Australian customers.”
Business Director, large multinational corporation
“One of the most valuable learnings has to be the ease with which miscommunication happens. To stand back and assess a situation and the ability to consider other needs/wants will help me in the future.”
Maartje Goodeve, Nascence Coaching, BC, Canada
“The emphasis on values and ‘lenses’ or interpretations is smack-on and invaluable insight for every personal and business relationship. The website and packages are easy to navigate, information is easy to find, and the visuals are supportive and integral to the product.”
Senior Instructional Designer, Major Payroll Services Organization
“The other discovery came when I was working with another trainer on my team whose focus was on our new client company’s marketing strategy and how it evolved over many years in Australia. When he shared his extensive research on that strategy, it was immediately clear that the Australian core values I was covering were at the heart of our client’s branding. Based on that finding, we were able to weave our courses together into a powerful and cohesive curriculum.”
Senior Instructional Designer, Major Payroll Services Organization
“In my search for training that we could purchase and customize to our specific needs, I came across Cultural Detective and discovered that we could, using your materials and methodology, offer our learners much more than the basics. In fact, what I found in Cultural Detective was an approach to cross-cultural communication that would leverage and greatly enhance the communication skills that our team already puts to use every day to achieve shared understanding with our U.S. business-to-business customers.”
Senior Instructional Designer, Major Payroll Services Organization
“To ensure that the lessons learned in the classroom stick and continue to grow, our coaching team (who participated in both beta sessions and live training) are now making connections back to the Cultural Detective method, concepts, and terminology as they guide learners through the initial relationship-building process with our customers. And the anecdotal evidence of the overwhelming effectiveness of this coaching is pouring in already.”
People to People International (PTPI) Global Youth Forum Leader
“Thanks to Cultural Detective the students understand that their values are unique and that their actions reflect their values. I think they also understood that every person has a different set of values that motivate their actions.”
Maartje Goodeve, Nascence Coaching, BC, Canada
“The Cultural Detective Online is a sound investment for my work as an intercultural and relocation coach. I will also suggest to my clients to get a subscription for themselves.”
People to People International, Global Youth Forum Leader
“The students enjoyed the topic and connected with the Cultural Detective materials. I think they learned a great deal by digging in to themselves and others. When I first read the lessons I thought they were simple and did not appreciate how deeply you could delve into them. I felt like I was peeling an onion and finally got to the sweet heart of it. I learned a lot, too!”
Cultural Detective Facilitator Certification Attendee
“More than just talking about cultural diversity and cultural values and theories about how to bridge differences, Cultural Detective provides practical tools and experiential training that facilitate genuine learning. CD translates theory into applicable knowledge.”