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May 2008 Clues to Intercultural Effectiveness
Tips, Techniques and Resources
Global Business Ethics
  How Would You Handle This Dilemma? CD Global Business Ethics

An organization shares local newsletters from its worldwide locations among employees as a means to build teamwork and international understanding. The practice receives rave reviews until an article about an Indian religious festival is circulated that contains a photo of a temple decorated with swastikas. One of numerous employee response letters reads, "We are very disturbed by the recent Indian newsletter that included some very offensive images. It is inappropriate, in this day and age of global diversity, to include symbols that reflect intolerance and hatred."

You want to respond responsibly, respectfully, sensitively. You want to do what is right. The symbol is indescribably offensive due to its association with the Holocaust. But you also know the term "swastika" originates in Sanskrit, and that the symbol has been used for centuries by Buddhists, Hindus, Native Americans, and others worldwide as a symbol of life, goodness, and strength. Any traveler to East Asia knows the symbol is common in temples, and in India you may see it on welcome mats or bed sheets. You wonder whether most westerners know this. You also wonder whether most East Asians, even though they know about the Holocaust, understand the horrific emotions this same symbol can elicit in those with a different history?

The above is only one of seven incidents in our newest release, Cultural Detective Global Business Ethics. This package breaks new ground in both the ethics and the intercultural fields.

It will help any organization to ensure more consistent compliance with global legalities, help local employees worldwide to better understand how their culture(s) may support or conflict with such standards, and inform ethics and compliance professionals about how people from various cultures may interpret or resolve situations ethically.

The authors include a review of such global standards of ethical and compliant behavior as the UN Global Compact, the EU's Directive on Data Protection, the Hong Kong Ethics Development Centre's Standards of Behaviour, and the US Foreign Corrupt Practices Act, as well as the results of comprehensive research on worldwide organizational codes of conduct. They help us distinguish between "compliance" and "ethics," targeting the gray areas of judgment that lie between.

This newest release is priced differently from our standard packages, due to its comprehensiveness. In addition to the information listed above, CD Global Business Ethics contains eight national culture Values Lenses, a Global Business Ethics Values Lens, full facilitation instructions, sample incident debriefs, and a list of resources.

Facilitator Training in Minneapolis
  Last Chance to Register Univ MN ISS logo

May 20-21 is the last Cultural Detective facilitator certification in the U.S. until September. Participants tell us this workshop has helped them energize and focus their training, providing insights and techniques for experienced interculturalists and novices to the field.

Click below to learn more about these professional development workshops. You can register to receive one graduate-level continuing education credit.

To Ming or Not to Ming?
Paulette Markel   That is the Question CD China Cover

Have you ever been in a situation in which team members wanted to get rid of a talented and experienced professional, someone they didn't trust due to differences in values and communication styles? How much money does that cost the organization, both directly and indirectly, in monetary as well as human terms?

High-Low Context, Relationship-Task Orientation
Carrie Cameron   An Online Quiz High-Low Context

Do you introduce Edward T. Hall's concepts of high and low context to your trainees, coachees, or students? Do you find the concepts of relationship and task orientation useful?

If so, you may find it worthwhile urging your participants or team members to take this thought-provoking online quiz. Ideally it will lead to some reflections on daily life and to meaningful dialogue in the workplace.

New Book with Warren Bennis and CD Authors
  25% Off This and Other Related Products! Success Cover

Hot off the presses, "Success Strategies," a new book with chapters by Warren Bennis, Brian Tracey, Marjorie Blanchard, and Cultural Detectives Dianne Hofner Saphiere and Kathleen Curran, contains chapters on intercultural business effectiveness and diversity.

Retailing for US$19.95, you can now purchase this new book, Communication Highwire: Leveraging the Power of Diverse Communication Styles, Redundancía: A Second Language Simulation, or Shinrai: Building Trusting Relationships with Japanese Colleagues, for 25% off (for a limited time) using this coupon code: CDRELPROD0508. Enter the code next to the word "coupon" on the "personal information" screen during the purchase process. Your discount will be reflected on the following page, prior to entering your credit card information.

Be sure to watch the web page for the fourth edition of Ecotonos: A Simulation of Multicultural Collaboration, in a more portable format and including explanations of underlying theory, coming soon!

Terrific Video Resource
  D-PAN D-PAN logo

It's a tough choice: do you show the video set to John Mayer's song, "Waiting for the World to Change," or the most recent video, which accompanies Christina Aguilera's "Beautiful." Either way, we are sure that you will agree that the Deaf Performing Artists Network (D-PAN) is doing incredibly beautiful, powerful work.

Help us get the word out about these superb tools and this non-profit group of talented artists.

Why Every Employee Needs a Global Mindset

A recent article in "The Globalist," intended as a promotional piece for the authors' new book, could prove useful for Cultural Detectives.

Visit Our Archive
  Past Issues Online

We have archived past issues of the Cultural Detective newsletter, Clues to Intercultural Effectiveness, as well as some past news flashes. Past issues include instructions for interesting activities, theoretical discussions about intercultural issues, and links to many intercultural resources. We trust you'll enjoy what you find.


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