Intercultural Trainer and Consultant

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Ms. Al Bloushi is head of the largest training section in HSBC's regional training division. She began her career with the Center of Gulf Studies, a non-profit research organization associated with the New York Institute of Technology (NYIT) and the Gulf Institute of Management. She worked for the Arab Bank in Dubai before joining HSBC, where she started the guarantee section, has served as a risk analyst for the corporate banking team, been a member of the regionalization team, and served as leader of the regional collection department.

Layla's master's degree is from the Dubai campus of Wollongong University of Australia, and she holds a Banking Diploma from the Emirates Institute for Banking and Financial Studies. She completed the executive development program at HSBC, spending seven weeks in London at HSBC Management College, and is currently a doctoral candidate.

In her current job she is a full-time trainer and has conducted a number of training courses for local training institutions. She teaches marketing and customer service. Her first book was released in January 2006. Layla has conducted cross-cultural seminars in Europe and UAE. She was the recipient of the Top Graduate Award—UAE Nationals—in her MBA course.

Co-author of Cultural Detective Arab Gulf

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